14k gold plated angel wing

Refund Policy

At True Rose LLC, we strive to serve with excellence and faith, ensuring every product reflects the love and truth we stand for. While all sales are final, we gladly offer a refund or replacement if your item arrives damaged.

🌟 Refund Eligibility:

• Refunds are only issued for damaged items.
• Requests must be made within 7 days of the delivery date.
• To request a refund, email us at truerosellc@gmail.com with:
  • Your order number
  • A clear photo of the damaged item
  • A brief description of the issue

💌 Return Process:

• Once approved, we’ll provide a free return shipping label.
• The damaged item must be returned before we issue your refund or replacement.
• After the item is received, we’ll process a full refund or send a replacement — whichever you prefer.

🔁 No Exchanges:

We do not offer exchanges at this time. Please double-check your order before placing it.